Shipping & Returns
***Please Read 1st Note regarding Shipping as of 9/1/24 - Pending Bottle Arrivals***
All Sales of 17 or 30ml Bottles from 9/1/24 Will experience a delay in shipping . (pending arrival of our latest shipment of bottles.)
The new shipment is due in 2-3 weeks from the first week in September. Our shipping will be pending arrival.
50ml & 100ml Bottles are in Stock
This message will be removed once all bottle sizes are restocked.
SHIPPING - See above regarding time frames.
We offer a flat rate of $5 per order for the 1st item and $2 each addtl item shipped in the Continental United States and Hawaii.
We review to process every order as timely as possible. Once reviewed we print out the label for your bottle to be created. At that point the shipping label is purchased and you may receive the tracking number. Once the tracking number is received you know the bottle or bottles are in the que to be made & shipped out. All orders are dropped off in a 24hr overnight box @ the local post office. The tracking usually updates within 24/48hr on once scanned on a business day @ the post office. Weekends & holidays will delay this at times.
Shipping is handled through the USPS and you will be provided a tracking number once your order has been fulfilled.
RETURNS
We appreciate every one of our customers and truly appreciate your support. As of now we do not accept returns for any reason as these items once used are no longer new and we do not have a way to ensure that the fragrances have not been tampered with upon receipt. If/When an items arrives damaged or with an issue, please provide us with photo's before opening up the package, once opened and all the contents of the package for review. Once we receive these documents we will then send out a replacement of the same fragrance/order. (if the same fragrance is no longer available we will issue a credit for use on a similar product). This does have a time limit of 48hr from the time of delivery to notify our team via email - [email protected] .